Q: Why should I move my web site? What does website migration involve?
A: When your current hosting provider can no longer fulfill the needs of your website, or when you go through continual downtime, or if you are forced to wait for hours for the help desk team to reply to you, it may be smart to swap your web hosting provider, i.e. to move all the files for your sites together with your databases from your current provider to your new provider. At SMN Hosting, we are aware that this can be difficult and time–consuming. That is the reason why we will do all that for you for free!Our highly skilled technical staff will migrate your web site content from your current web hosting provider to us. Our technicians have lots of experience with web site migration and can take care of anything – from a standard WordPress–driven weblog or Joomla™–based web site, to an extremely elaborate, custom–built web app.
Q: Just how long will it take for my website to be migrated to your platform?
A: We try to accomplish all web site migrations ASAP. Still, we do not have a fixed time frame for website migrations. There are certain factors that you have to consider – the sheer size of your web site and the workload of our web site migration team, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller–sized sites, our staff typically manages to finish within 24 hours.
Q: What info will I need to give to your Website Migration Department?
A: We will need the login information for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will my site be unavailable during the migration?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the migration is completed, we’ll ensure that everything is working correctly and that the integrity of your web content is not affected prior to informing you that the transfer is done. Then we will explain to you how to move the domain name over to your hosting account with us and how to edit your DNS records.
Q: Will my old hosting provider need to provide any info/help?
A: While we transfer your web content, your web hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
Q: Does it make a difference what platform my present provider is using?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform so long as we can obtain access to the Control Panel and there is FTP access available.The only sites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.