Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you can find a comprehensive Help section offering heaps of help articles and frequently asked questions. They are contributed by our support team of experienced techs. Just fill in your question and our clever software will provide you with the best possible answer.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of educational video tutorials that detailedly illustrate how to handle a typical problem related to your website hosting account. You will find the tutorials in the Help Center.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a 1–hour ticket response guarantee. A group of skillful techs will be available to you to attend to all the inquiries that you may possibly have. During non–peak periods, a response will be supplied in even less than 20 minutes.